Contact Us

Excelsior Watch Company

At Excelsior Watch Company, we take customer service as one of the key pillars of our business. If the customer isn't happy, we're not happy.

Please use either the email or phone number below if you have any problems or questions, and we'll make sure to respond within 24-48 hours. Please reference your order number and any details in the call or email so we can expedite your claim.

Customer Service Email: customerservice@excelsiorwatch.com

Customer Service Phone: ‪(860) 339-6364‬